Communicating And Negotiating 

A behavioral development training program

Better Late Than Never

Conflict. Frustration. Are you familiar with those? How do we get that way? More often than not, because we have not learned how to use language well to communicate and negotiate properly. The fault lies largely in our educational curriculum which has failed to instruct us in the art of using words strategically. By the time we graduate high school, we know very little about how to effectively use one of our most human assets: language.

Communicating And Negotiating (CAN)  is actually a remedial program. It teaches us what we should already know, but don’t. At the same time, it is innovative. Drawing on decades of research in the fields of linguistics, neurology, psychology, physics and sociology. CAN teaches us how to engage in a dialogue with another person (and with ourselves) in ways which promote understanding. Understanding can yield appreciation and appreciation is globally beneficial.

Everyone interacts with others. Whether in a family, with friends, at work or on vacation, whether relaxed and friendly or in a crisis, we find ourselves talking—and listening, to others – and to our self. Contact with others, and with out self, is one of our most important needs. And yet, we often don’t do it very well.

Learning how to connect through communicating and negotiating can bring about a positive sense of personal influence in our lives, at our job, with our friends and family and, perhaps most importantly, within ourselves.

The CAN training is fun, informative, practical and valuable. What you learn in one day can be applied everyday thereafter.

Learn It, Use It

The CAN training is presented to groups as a one-day workshop. During this time, participants engage in learning and practicing the essential principles and skills of effectively communicating and negotiating.

Some of the areas of consideration during the training are:

          · Rapport: The Real Rap on Connecting

          · Understanding Strategic Language

          · Active Listening: Hearing & Understanding

          · Clarity, Accuracy and The Craft of Questions

          · Needs To Know

          · Mental Health Language: It’s All About The Self Talk

          · Boundaries, Diplomacy, Assertiveness & Agreements

          · Conflict Resolution: The Role of Mental Health Language

          · A Primer on Self Image Psychology

          · Appreciation: Better Than Happiness

Organizational Development

There are times when we communicate well. It feels good. It feels normal, right. Depression, anxiety, lethargy, absenteeism, irritability,..are not normal. Basic communication and negotiation skills feels good, normal, right. Although individuals do benefit from the CAN training, organizations also benefit for the simple reason that any organization is only as good as the people who make it up. Employee development is organizational development.

Organizations may contract for in-house trainings and follow-up sessions. Each training is a full day. Follow-up sessions may vary anywhere from one hour to half a day or longer. In-house individual and small group consultation is also available for staff and/or management. Keynote presentations on communication, negotiation and related mental health topics are also available for conferences and conventions.

What Is Communication:

“At its foundation, Communication focuses on how people use messages to generate meanings within and across various contexts, and is the discipline that studies all forms, modes, media, and consequences of communication through humanistic, social scientific, and aesthetic inquiry. Communication cuts across contexts and situations; it is the relational and collaborative force that strategically constructs the social world. Knowledge and understanding of communication and strong communication skills allow people to create and maintain interpersonal relationships; employers in all sectors seek employees with strong communication skills; and society needs effective communicators to support productive civic activity in communities.” – The National Communication Association